IT - Exercises for Personal and Team Development Library

In an era of rapid, broad-based digitization, IT must adopt new engagement activities to provide guidance, expertise and frameworks to technology projects whenever they are required. Traditional approaches to developing IT talent are not enough, as they focus on building technical skills and improving business process knowledge. We have identified a set of 12 competencies that define high performance for IT staff. We define competencies as a mix of skills, knowledge, and abilities to deliver a desired objective. Our IT Competency Framework is based on research of more than 2,000 IT professionals across 75 organizations.

This tool focuses on the competency of Decision Making, and is useful for IT professionals and teams looking to:

• Think from multiple perspectives to make effective decisions.
• Document your assumptions and contextualize the root cause of problems to challenge conventional thinking.