Twelve Competencies for High Performance in IT

We have identified a set of 12 competencies that define high performance for IT staff. We define competencies as a mix of skills, knowledge and abilities to deliver a desired objective. Our IT competency framework is based on research of more than 2,000 IT professionals across 75 organizations. The competency model highlights that to succeed, IT employees need to be proficient at a mix of competencies that focus on collaboration with multiple stakeholders, balance between judgment and analysis, and the ability to adapt to new conditions and constant change.

We have identified a set of 12 competencies that define high performance for IT staff. We define competencies as a mix of skills, knowledge and abilities to deliver a desired objective. Our IT competency framework is based on research of more than 2,000 IT professionals across 75 organizations. The competency model highlights that to succeed, IT employees need to be proficient at a mix of competencies that focus on collaboration with multiple stakeholders, balance between judgment and analysis, and the ability to adapt to new conditions and constant change.

The Exercises for Personal and Team Development library will help CIOs to develop 12 critical competencies in IT staff employees through a set of focused exercises. Please find these exercise in the following modules. 

Last modified: Friday, 25 October 2019, 4:43 PM